Reply to "custumer service at precision pro- formance....or not?"

quickittyMember

My experience has shown Bob to be as honest a person as you can find.
I had placed an order that contained several items, the shipment seemed to be missing a small part. When I called him, he assured me it was shipped with the order. Now it is possible (I felt at the time unlikely) that I discarded it with the packing material. I checked everywhere but could not find it.
frustrated, I called back to re-order that part.
Bob sent a the new part out, No charge for the part, No charge for the additional shipping.
How much more can you ask of a vendor? I will be placing more orders with him in the future.

11/27/156:15 AM

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