Reply to "eBay has lost their collective mind"

As both a seller and a buyer on eBay, I too have had some problems over the years. I have 1600 feedbacks and 500+ buyers that chose not to participate in the feedback program.

Because of my seller status on eBay, I was given a "discrete" toll free phone number to call. Of the few calls that I have made to eBay, there was only one that resulted in any action taken by eBay (in my favor). None of the issues were due to my fault or my auction descriptions. They were all problems caused by buyers.

When eBay announced that they were changing the feedback program so that sellers could not leave negative feedback for buyers, I protested the change with emails and phone calls (to eBay). I was told what Khan was told (post above). The end result is, as Khan posted, a seller can't identify the deadbeat buyer.

A seller can leave a negative comment for a buyer, but cannot select a red (negative) or gray (neutral) symbol.

As Larry posted, it's the only game in town.

Like everything else in life, you either play or you don't.

John