Reply to "Pantera Failed Hawaiian Safety Inspection, Ideas?"

The idea of stepping over everyone's head unfortunately is the way to go.

I had a similar situation and the way it actually got solved was to write to my "Congressman". I got a phone call from his staff.

They verified what I wrote in the letter, then they called the "Director" of the agency directly on behalf.

Within an hour I had a phone call from the Director himself with an apology. He ordered a full investigation and it did take three days for the agency to correct the situation.

I did get another call back from the Director's aid asking if it had been corrected.

In my case going to the Congressman's office worked for me. Apparently even though this was a NYS agency, and there is a separation of powers, there is always some type of "Federal" funding available somewhere such as US Highway" funding and no one wants to be identified on the "evening news" as creating interest in a "Congressional Investigation" with agency heads being subpoenaed to testify in a WTF situation?

After all the Director of this particular agency was probably in Puerta Vallarta with his secretary on a "conference" anyway, and no one was watching the store?

You usually only get one shot at this business of going over someone's head. You have to make it count?

You MAY have better luck with the Governor's office since he appoints the head of the DMV but like I said, make it count.