BEWARE OF PANTERA PARTS CONNECTION

Coz,

For the last four years I have purchased a lot of parts from Pantera Performance Center, Pantera East and PI Motorsports and have NEVER, NEVER had any problems, period.

Larry, the owner of PPC just called me and is taking care of the problem. We'll see how it turns out.

And good for you Mike, because I have done business with everyone you mentioned and had problems. The only one that was decent about it was Pantera Intl. Dave and Jerry did their best to set things right, and they did. But it was still fustrating and a waste of time and money.

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Originally posted by Mike Dailey:
Coz,

For the last four years I have purchased a lot of parts from Pantera Performance Center, Pantera East and PI Motorsports and have NEVER, NEVER had any problems, period.

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[This message has been edited by Coz (edited 12-10-2001).]

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Originally posted by Mark:
Mike I wish this was ture. I too purchased part form some vendors (I'm not going to say names) But I was told one price over the phone and charged a higher price on my card. I never call them on it but they did lose my business for a time.

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I have also bought some parts from PPC once. Only once. Samething overcharged. One price over the phone but when the bill came there was a different charge. I have never done business again with them.

Seems to be the on-going trend for all of them. Or they ship you the wrong part costing you time, shipping and more money.
And then have an additude about screwing you over because you won't accept it.

Besides Bev's kiss my butt additude at Hall's, (And not meant to hurt Gary in anyway, because if it wasn't for him being there, I wouldn't do business there at all) Marino at Pantera East is another one who acts like he's doing you a favor selling you the wrong parts at rediculious prices and then get's pissed at the buyer because he can't get the order right.

After my experiences with the parts sellers out there, I believe anything that starts off with I need parts for my Pantera means your going to get screwed one way or the other.

I just want to get my car finished and have as little to do as possible with any of them. Makes owning the car the more problems than it's worth.

And I'm not affraid to mention names. Everyone should know what their getting into and the people they are going to have to deal with and get bent over by.

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Originally posted by 351zf:
[QUOTE]Originally posted by Mark:
[b]Mike I wish this was ture. I too purchased part form some vendors (I'm not going to say names) But I was told one price over the phone and charged a higher price on my card. I never call them on it but they did lose my business for a time.

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I have also bought some parts from PPC once. Only once. Samething overcharged. One price over the phone but when the bill came there was a different charge. I have never done business again with them.



[This message has been edited by Coz (edited 12-26-2001).]

I've had a somewhat negative experience from one of the vendors. But I think it probably is more a result of the fact that he's not too good of a business man, then that he's intentionally ripping people off. I think you have to remember that these guys are mostly gearheads trying to run a business, and there aren't very many good businessmen who are interested in selling Pantera parts. Having said all that, you may want to get a clear, FAXed description and price before you authorize a purchase. That should eliminate most the problems.

Also, we really don't want to run these guys out of business, some of the parts they sell are not available elsewhere. But if you can keep cool, you may be able to help them see where they need to improve their business skills.

Ken

Yes, Ken may be correct about the gearheads, but quoting one price and billing another, almost any 5 year old could do better. Just find an honest vendor (trial and error unfortunately), and run the rest of the crooks out of business. God bless the free market place!!! In CA, I have had only a couple of close instances so far, which has me watching and wondering. Don't they get it? Word of mouth can create or kill a business like this.

I have used Hall for over twenty years. Never had a problem, with exchanges or credits. The Halls are super good people. I have also used Marino on a few small orders,
and he has also been very helpful. I feel that most of the vendors who continue to support a small community of owners are very honest. Without them and their willingness to
invest a lot of money(for little return) on
producing new parts, we really would be getting screwed by non Pantera enthusiast vendors.

Not that anymore needs to be added here. I think you all have it right. But if I were to add something to the discussion, I can honestly say that PI, Hall and P East have told me the price and thats what I pay. PPC on the other hand I can't say the same for. My experience has been similar to Cozs. Not double charged but the price usually is much higher than the quote. It is frustrating.

you can lead a horse to water Ken, but you can't make them drink.

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Originally posted by Ken:
I've had a somewhat negative experience from one of the vendors. But I think it probably is more a result of the fact that he's not too good of a business man, then that he's intentionally ripping people off. I think you have to remember that these guys are mostly gearheads trying to run a business, and there aren't very many good businessmen who are interested in selling Pantera parts. Having said all that, you may want to get a clear, FAXed description and price before you authorize a purchase. That should eliminate most the problems.

Also, we really don't want to run these guys out of business, some of the parts they sell are not available elsewhere. But if you can keep cool, you may be able to help them see where they need to improve their business skills.

Ken

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The problem has been solved. Either by Larry at PPC or my bank realizing I was being double charged.

Point is, As of this morning, I have only been charged one time for the part.

I am not sure if anybody "NOT" mentioning Precision Pro-Formance was a good or a bad thing in this post??

Steve http://www.precisionproformance.com/pantera.htm

I have had good service (accurate parts, fair prices, reasonable delivery)
from Precision ProFormance. So thanks go to the Byars brothers. If I
were not a gentleman, I'd said the 'business' I got from Pantera Parts Connection
was fraudulent. Don't confuse the real PPC in Colorado, (good) with
the Parts Connection (not good).

Dave

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Originally posted by HotGT5:
I am not sure if anybody "NOT" mentioning Precision Pro-Formance was a good or a bad thing in this post??

Steve http://www.precisionproformance.com/pantera.htm

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Great products (!) as advertised but very slooow delivery times... Would I buy from you again? Yes.

I live in Bakersfield, CA, and I've dealt with Precision Pro-Formance, Hall Pantera, Panteras by Wilkinson, PI Motorsports & Mayberry Lincoln- Mercury, in the L.A. area. No problems and feel like I was treated fairly by all. They even provided help over the phone when I needed it.

[This message has been edited by Rodger Petre (edited 12-13-2001).]

And in all fairness, they have me too, everyone you've mentioned, and many more you didn't mention that have given their time and knowledge freely to me as well.
There's a lot of good people out there that own Pantera's. I am finding that out more and more all the time. I have a great deal of respect for many that have helped me through things. And that pretty much means everybody.

Life goes on. Larry made it right. That's all you can ask. No matter how fustrating things may get. It's the end result that really matters.

Would I sell my car for a Z06...not a chance in hell.

Today was the first day I saw my car in a positon that I could actually drive it into the garage and onto the rack after 9 months and many, many thousands of dollars. This was a car I thought I was going to originally bring home and drive. But I drove it home and parked it. Didn't have much choice. It's been parked ever since. 9 months, now I know what it's like really having a baby.(My wife handled the last 4)

But I did realized again tonight why I bought the car in the first place. It was better than my first date.

I don't know how you guys do it. But I do know why now.

It's Gotta Be love. ( or your, we're, a bunch of sick puppies)

Thanks for the support and lessons learned. And I do mean everybody.
Coz


They even provided help over the phone when I needed it.


[This message has been edited by Coz (edited 12-13-2001).]

Just remember who owns and runs this site for free to help everyone and is also a vendor

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Originally posted by Coz:
Be Very careful when dealing with Pantera parts Connection.

They cannot be trusted.

I ordered a starter from them and was quoted $125.00 by BJ.

Turns out they charged me $195.00 for the starter, and it was a prototype to boot.

Then they charged my credit card the $233.59 which included the shipping under Pantera Parts Connection and then charged my card again the $233.59 under Polymer Plastics for a total of $467.18. Polymer and PPC is owned by the same person.

When I called my bank about this, my bank gave me both reference and authorization numbers and the time the charges took place.
When I called Pantera Parts Connection and spoke with Candy, their book keeper, and gave her the information, she called me a liar and told me it didn�t happen.

Ripped off again.

Is there anyone out there that�s honest dealing with Pantera�s when it comes to parts ?


[This message has been edited by Coz (edited 12-10-2001).]

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I have been dealing with Bob and Don Byars since the day they opened the doors and had dealt with Bob prior to that when he worked for Gary and Bev...over at Hall's. These two guys are superior when it comes to customer service and assisting with tech issues. I have also personally witnessed how they have even opened their shop to guys without ramming a bill up thier lower orafice...just to help them out in a jam! I only wish that the rest of the Pantera shops would follow their example and attitude towards those of us who keep them in business!!!!

Merry Christmas to all....

TB

Having ordered a Pressure tank, Over Flow Bottle and a Gas Tank Gasket from them 3 weeks ago, I can certianly attest to the slow delivery times. I am still waiting for the Over Flow Bottle, both caps, and Gas tank Gasket.
Would I buy from them again, yes, but I would order at least 30 days before I need the parts.

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Originally posted by Wataboutbob:

Great products (!) as advertised but very slooow delivery times... Would I buy from you again? Yes.

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As a follow up, I received the rest of my parts this morning from Precision
Pro-Formance. Over flow bottle, caps, gas tank gasket and my shortened shifter.
It may have taken a little time to get them, but they were well worth the wait.
Absolutely the finest quality and craftsmanship. Thanks Bob and Steve.....

Precision Pro-Performance: I dealt with Bob Byars when he was at Halls and he always treated me well. I did not know that he went out on his own until I met him in person at the Hotel we both stayed in when we attended the Concorso Italiano/Pebble Beach this last year. I recently required some information and parts and decided to call him. So far he has shipped two large orders from Calif to Fl. I received each one in exactly a week from the date ordered. I have spoke with both Bob and his brother Don. Each has gone out of their way to be helpful. I enjoyed talking with them, because both have hands on experience and do not treat you in a condescending manner. I believe I was treated fairly and advice given was accurate. Cannot ask for anything more.

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I have been buying Pantera parts for almost 20 years. I have never met nicer folks than Gary Hall and Dave Adler. I haven't bought from anyone other than Hall and PI because their stuff is always good and ships fast. I have never had any problem returning anything at all. Not only that, but they spend all the time you need on the phone whenever you call. From others I have spoken with I know that there are many other Pantera suppliers with the same good rep. How else could they stay in business so long? Not to say that they're aren't some exceptions, but in my experience, finding good parts and service is probably the easiest thing about owning a Pantera.