quote:Last year I heard a story of a Pantera owner receiving very poor customer service from the organization,
Heck, I've talked to enough Pantera owners to hear a terrible story about every vendor we have available to us. I've only written off the ones that have dropped the ball with me personally, not the ones that someone else had problems with.
No one bats 1000 every day, every year. MassFlo may have been having a bad day, the owner may have had a bad day, the stars may not have been in alignment.
One bad feedback isn't enough to write them off.
my 2ยข
Larry