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Reply to "And they wonder . . ."

This is another Email that I got from the vendor when I questioned the amount of the shipping, keep in mind that this is shipping for a master cylinder rebuild kit:

"As I said in my email, I did an estimate on shipping. I had 3 choices - Next Day Air $45.20 is my cost; 2nd Day Air $26.12 is my cost; Ground $19.38 is my cost. Although I don't think ground is a valid option. I understand it is very expensive to ship items and Hawaii is probably one of the most expensive. I have no control over what the freight companies charge."

Apparently they never heard of USPS Priority mail which I frequently use with packages coming and going. On the average it takes 3-4 days and costs about $13 for a good sized flat rate box. They are wrong when they say that they have no control over shipping costs, they can always choose to use USPS. There is no excuse not to as they can use "click and ship" and the packages would be picked up at their door. Oh, there is one excuse, they would not get their cut. Eventually these shipping rates will take deeper cuts into their sales as money becomes tight and consumers start looking for other sources (which are out there). BTW, thaks to all that offered shipping assistance and sources for the parts. I'll likely order directly from a non pantera specific vendor who carries the rebuild kit that I require. The Pantera vendor who supplied my clutch master had grinded off the identifying name label off my unit to keep ID of the product a secret. Once I was provided with the brand, the parts were easily sourced. Most parts can be sourced outside of the vendors. I would have gladly paid the Pantera vendor the already inflated cost of the part if they had not charged inflated shipping costs on top of it. I believe that more and more, the Pantera community will do the same unless the vendors start being fair, the replacement parts database is already large and will get larger. As I said, I have nothing against them turning a profit but my loyalties go only so far.
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