@USCDOC13 posted:Decklid was not close at all. PIM wouldn’t return emails and then when I did talk to them, Justin claimed my car was probably wrecked and repaired…not… my decklid is flawless with factory spot welds and landmarks, and you can clearly see the measurements/dimensions are incorrect on the fiberglass decklid with a micrometer. It was not easy to return and they wanted to charge a restocking fee. Buyer beware, these don’t fit like stock like they have stated. PIM has been great in the past. Not sure why they were so poor at communicating this time and adamant their product was perfect. Live and learn…
I've heard this again and again. They sell a defective item then refuse to take it back. Why should you be paying a restocking fee? They misrepresented the product. You were given assurances that it would fit like your stock deck lid. You based your decision to buy it, on this assurance and the fact they'd stand behind it. As per usual, they claim it's the customer's fault. I don't get it. Why do people deal with them? With Hall Pantera, Steve Wilkinson, Dennis Quella or Larry Stock, they'll take anything back if the product is defective, doesn't fit or it isn't up to your expectation in some way.