Reply to "eBay has lost their collective mind"

I had a EBay seller who was dumb as a rock on many fronts. Sold me a Offy Dual Port for a 4V Cleveland. Well it was for a 2V Cleveland...but the kicker was he wrapped it in a tshirt and shrinkwrap. Guess what it got damaged. I file a complaint and EBay told me to send it back for a refund. A day went by and EBay send me another offer I would get a $75 refund and I keep the intake. Well I could not find a decent box to ship it back so thinking I would cut my losses I accepted the $75 refund and keep the intake. The seller agreed and I waited for my money to get put back in my Pay Pal account. Well the jerk never sent me the money.
Then EBay sends me a notice that they sided with the seller and the case was closed.
I wrote to EBay and told them the seller hasnt given me my refund that he agreed to and to not close the case.
EBay writes back saying they cannot make the seller refund me a partial payment? WTF EBay resolution center are the jerks who sent me the email offering the partial refund.
To make a point I never got my money and the seller got a negative feedback.