Reply to "Fed Up with Vendors"

I would like to address both points:

1. I haven't joined because I understand there is no magazine.

2. I am done with Pantera vendors as much as possible. The moderator can change this post as they see fit as I am naming names.

I purchased a clutch master cylinder from a vendor not too long ago. My mechanic installed it and found it was leaking internally and defective. I called the vendor and repeated the comments from my mechanic, and then put my mechanic on the phone when I didn't understand the vendor's response. Turns out their response was to rebuild the new clutch master cylinder they had just sent. My mechanic said that isn't his job and asked if the vendor was going to pay the labor. Obviously the answer was no.

I was in a hurry, so my mechanic got a hold of another master cylinder, but tore apart the one from the vendor to see what was going on. It had bad seals and surface rust on the inside rod (I don't know all the correct terms). My mechanic said they basically sold me a used part.

I got busy and never sent the part back to the vendor so they could give me their side of the story, but I don't care. I won't purchase from them again.

I have compared notes with two other Pantera owners with similar problems. One of which was only solved with threat of bodily harm - which I don't condone. I won't repeat these stories from my friends, because that would just be hear-say.

R.

Robert - I did moderate the names. Again, our goal is not to impact somebody's business, but to motivate them to improve. It would seem from everyone's stories some vendors are impacting their businesses badly enough on their own. - George