Skip to main content

Reply to "Fed Up with Vendors"

I have only ordered parts twice from the vendors in the US. Both times, parts arrived in reasonable time, well packed, and my credit card was charged the agreed cost. My big beef is the shipping practices.

If you are sending or recieving large or heavy items that have to be handled by a speciality carrier than you absorb the high cost of shipping. That's the cost of doing business.

BUT, the last part I ordered was half the size of a can of soda and weighed less than 3 pounds. I begged the vendor to mail the parcel USPS priority mail.
Vendor: That's tough, we would have to send someone to the post office.
Me: If you won't mail send it UPS air which includes broker fees at the border.
Vendor: That will cost more.
M: Not as much as the UPS broker fees.
Vendor: I'll check it out and send it the cheapest way possible.
Me: Thanks.

6 days later, part arrives at my door. Shipped UPS ground

$28.00 shipping charged by vendor for shipping
COD at my door: $36.00 broker fee charged by UPS
$8.50 federal tax on value of
goods and broker fees.

Bottom line: $72.50 shipping and handling on a $150.00 part that could have been mailed for way less than $10.00. That my friends is insane.

I have had parts, some large, mailed USPS priority from all over the States, for other cars and have never paid fees, taxes, duty. Just pick them up at my local post office.

Could the vendors not make one trip to the post office per week. I would not mind waiting a few extra days to save that kind of difference. It would sure save all the people outside the continental US a ton of money and aggravation.

All the vendors I have talked to have been great, friendly people, but they could sure help out in this small way.
I don't think it is too much to ask.
Doug M
×
×
×
×