quote:Originally posted by GTPowered:
Perhaps the safest thing to do is to run a bolt thru the track so the roller can't go past that point and let the force limit setting on the door stop it.
I looked online and it looks like it might have a programming button to set the limit that you hold until it reaches the desired point. I'd suggest calling Genie's support line and have them walk you through it.
The manual page is here but I don't see your model:
http://www.geniecompany.com/support.aspx
You can get expert advice through:
http://www.geniecompany.com/su...t_technical-faq.aspx
Contact your local Genie Professional Dealer.
Use our online Customer Service form to request information
Send us an E-mail: genie_info@geniecompany.com
Call Genie Customer service: 1-800-35-GENIE (1-800-354-3643.)
Monday – Friday: 9:00 a.m. – 8:00 p.m. EST
Saturday: 10:00 a.m. – 6:00 p.m. EST
Very good, thanks. I did email them this weekend to see if they had a manual or suggestions. It is probably an older unit, caveman time period. I am a little affraid to try that wood piece near the end of the travler to stop the unit or to use bolts on the tracks, because as it was going upward, I hung onto the door with about 1/2 of my weight and it still kept going up. I don't know how these clutch things work to disenguage it, but if that isn't working either and I put the wood there, maybe the force of that slider would hit the wood and crank the whole motor unit from the roof. I just thought my body weight would have stoped it from going up. But I am sure going to order the extra switch and put that up there for starters.