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Headlight gear, my headlights are stuck open !

How do you know i you need a headlight gear ??
My car got delivered to my shipper and he said the headlights are stuck open! when the lights go on, tey are up, when you turn the headlights off they drop about 1 inch. I just realised the car had a flat battery, so perhaps the headlight motor is trying to lower the headlights and it flattened the battery trying !
Any help would be greatly appreciated.
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