Reply to "MME ENGINE FAILURE UPDATE"

I think the ISSUE here is how is a WARRANTY handled.

Basically the simple rules of being in business as I run my business.

Most manufacturers will warranty the parts or equipment they sell with a MATERIALS replacement warranty. No Labor ..unless you buy it seperately.

Labor Warranties to replace the parts are expected to be handled by the installer.

Here I do disagree because a failed part whether a brand new rocker arm or a AC Compressor takes labor to replace them. A Installer doesnt have no responsibilty for a Manufacturers Warranty on a defective part.

BUT Defective workmanship .. which is hard to prove is the Installer responsibilty.

My Company personally purchases LABOR WARRANTY on every AC Unit we sell in or price. Because its costly to replace a compressor on a Roof top Unit of a MALL and the Bad Reputation of walking away from a unit we installed less then a year before ... will impact future business.

Most of us can relate to this ... Its not really a case of how MME built the motor ... its how it was handled when there was problem ... Sucessful Business's are sucessful because they know how to handle problems and know the impact of NOT handling them. Rarely they are costly ... like an AC Compressor on a mall 20k and most not 3 rocker arms .. 300.00 ?

Ron