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Reply to "MME ENGINE FAILURE UPDATE"

I want to address one additional point, communication with MME.

During one of my last communications with MME, I was attempting to reach a compromise on the valve covers. I was informed by Heather McKeown that she could no longer talk to me on the phone because MME, WAS LOSING MONEY ON ME!

I don't know about other board members but let me ask you this. You get done with a 4-5 month engine build, you paid for the whole thing, and the owner is telling you they are losing money on you? ( I won't re-hash the details of what was paid, parts provided by me vs what MME charges for an almost identical package. You can see that in my first post responding)

Aren't you feeling more than a little insulted?

(The engine minus the valve covers was paid for weeks before it was picked up. In fact I was very insistent that all costs were listed up front so there would be no surprises and I could pay for everything and not be in over my head financially. I paid MME in advance every step of the way. The valve covers were not ready at the time I took delivery of the engine, their costs were omitted from the bill for the engine and were to be a seperate transaction. The engine went home minus valve covers and they were to be delivered and paid for later. When I showed up for run-in and dynoing of the engine, all that was left to be paid was a few hundred dollars, which again I gladly paid because I was excited about getting a premium engine build from an engine builder who had made a name for themselves in a national engine building competition with a very similar build.)

Anyway after being insulted what more do you say to someone like that? My communication since then has been through James Malin who works on my Pantera.

I am not in anyway embarrassed to talk to Mark, I just don't want to have somebody tell me they are losing money on me after I spent a good and considerable sum of money that I have worked very hard and made many sacrifices to earn.

THAT IS NOT HOW YOU TREAT YOUR CUSTOMERS.
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