Wow Mooso, thanks for that. In fact, to ALL who've been over-the-top helpful.
Yesterday the appraiser suggested, "8.5 hours" to redo the work. We had a longish discussion about 'blending' and why I'm opposed, and told him that I would not even be on the phone with him if this was my wife's Honda Pilot, but planned on being a pain in the neck on this car.
This thread has given me more than a little needed and appreciated ammunition in the war on mediocrity. Thanks again!
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