I purchased a set of tail light lenses from a seller in Italy. His auction included a photo of the lenses we know as Group 4. Sent payment using Paypal.
I received an entirely different style of tail lights. Alfa Romeo, yes. But not our Group 4 style.
So I filed a Paypal claim, figuring this will be a no brainer. He pictured one item, sent something else. Case closed. Here is your refund, Mr. Finch. (Minus the $25.00 Paypal charges if they decide a refund is warranted, of course).
I even had their required 'letter from an authority' faxed to them stating I received items different from those pictured.
Now Group 4 come from the AR 1750 Berlina, and the auction stated AR 1750. BUT there are a BUNCH of Alfa's with 1750 in their name.
Would I have bought a no-picture auction for AR 1750 tail lights? Heck no. But he pictured the model I WILL purchase, so that seemed to remove any doubt that they weren't from the correct AR 1750 model.
All they told me was my claim did not meet THEIR definition of 'significantly not-as-described.'
From their site:
quote...an item is Significantly Not as Described if the seller clearly misrepresented the details of the item in a way that affects its value or usability...quote
Used to be a 'picture is worth a thousand words', but to Paypal I guess the picture isn't even considered to be part of the description.
How they came to their conclusion is just totally beyond any reasonable thought process. Just amazing.
WHAT A PILE OF EBAY/PAYPAL CRAP THEIR RESOLUTION SYSTEM TRULY IS.
Your mileage may differ.
Larry
&*%# Paypal
