There is a new specification in the "shipping regulations" that says that if the item is over 100#, it needs to be packed with "engineered cushioning materials".
By this they mean hard foam molded to fit both the item on one side and the inside of the packaging on the other.
If it doesn't, then you didn't pack it "correctly" and if so, they are not responsible for damages incurred in shipping.
It's just a catch 22 in their favor of course.
Best way to ship freight is to ship it door to door. It goes virtually immediately and doesn't lay on a shipping dock waiting for a ride.
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