Yes, he told me that it never happened before and wanted me to send it to him to try to fix. I had the system for less than 3 months and I wanted a replacement. He said he would not do that. I paid over 1500$ for it and trying to fix it wasn’t acceptable.
Basically he told me to pound sand. From talking to many people, that was not an unusual way for him to do business. I’m glad that there are other vendors that I can do business with.
Just my experience…
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