Has anyone on the list had trouble with this company lately. I ordered some parts from them back on April 21st and have yet to see them delivered. I have sent three emails which have gone unanswered and have called three times, each time going to voice mail. I have dealt successfully with them in the past, but this is way out of character. I'm guessing maybe they have gone out of business. If so I may be stuck as the charge has already gone through my account. Any information is appreciated.
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If so I may be stuck as the charge has already gone through my account

Posted to your account is one thing.

Paid for is another.

In general, you can dispute a charge only if it hasn't been paid.

If you pay in-full each statement, withhold just the questioned charge and follow your card issuer's process for contesting a charge.

I've done this a couple of times and had satisfactory resolutions. If it is small enough, like the $5.21 American Airlines charged me five weeks after my flights, the credit card issuer will just give you a credit. Thus American got their $5.21 but I didn't pay for it.

I seriously doubt there is anything underhanded about your failure to receive your order. Just a lack of good customer relations.


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