Welcome to the weird and mostly mysterious world of most of the Pantera suppliers. My suggestion, don't do an order by email, it will get lost in the matrix, do it by phone. Look at your charge card and see if the payment was made. Wait for your parts to show up.
I've only ordered through them by using their on-line catalog. No issues. I didn't receive any updates. The parts just showed up at my house one day. They are closed on Mondays. I agree with RiverRat, a phone call is best when trying to get an update. I don't know what the time difference is but if its a problem I'd be glad to call for you.
You did order from Wilkinson, not Wilkerson, right?
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