my first question (possible more to come)
how do you clear the PM counter?
I see if I open each old PM the counter sometimes counts down, but I would think there is a single click options somewhere
comment. making a post also took some time, don't know if I could do it again
Replies sorted oldest to newest
Joe
I'm not aware of a "PM counter".
Composing a post (Social Strata calls them topics) will become easier and faster with familiarity. It is no more difficult to learn to use the new software than it was to become familiar with the old software when you first became a member.
There are a lot more options and choices now, ways to search for new content etc. But you don't have to use them. You can choose to just use the basics, and my goal has been that the basics will mimic the previous forums as much as possible.
Did you use the big green button?
Hi George -
I think I may have the same problem as JFB. I show that I have 1 new PM or Message in my inbox all the time. My username (upper right) has a big red 1 in is, but I don't have any unread messages in my inbox.
It's been going on since Monday. A minor thing, but....
Rocky
I am also alerted of new "content" each time I log on. But when I view that new content by going to my "alerts" the big red dot with a number inside disappears.
I have reduced the number of alerts I am receiving by going to my "personal settings" and "notifications" and checking or unchecking the appropriate boxes.
That's all I know on the subject for now. I am on the same learning curve as the rest of you. Don't be afraid to explore.
my alert big red dot shows 28. then when I expand its column, it has the same red dot at PMs. I went through an opened all old PMs that I have available
I think I have lost older PMs as I can only see 20 from first of this year.
But my red dot stays at 28
the alert red dot does count down and goes away as I look at the new post it shows
i think the new platform reset everything as unread?
If you go to the top Navigation bar, on the far right, where your member name is displayed, hover the cursor there. A drop-down menu appears, click on private messages. That opens up your private message page, and "should" clear the alert. If it doesn't let me know.
It did not.
I have also open all 20 PMs displayed, I still have 28 in the red ball beside PMs
I have also sign off and back on...
I have even unplugged my modem and computer!
If all fails, 28 is a number I can remember to be my "zero" 
Yes George opening the tab cleared the red ball 
as far as old PM's, if there's nothing there you need to save just delete them, that's what i did and the red ball is gone from there also
4vandproud posted:as far as old PM's, if there's nothing there you need to save just delete them, that's what i did and the red ball is gone from there also
That worked...ALL PMs deleted
seems like a drastic way
Is there a way to view the recent topics on a mobile device without having to turn it sideways? Can this be changed?
Steve
Administrators are not provided tools for manipulating the HOOP.LA software responsiveness to screen size.
However, my "unskilled" HTML is in the header of every page. I'll ask if it could possibly impact your concerns. If so I'll let you & everyone know.
Hi Steve
Dave made a change to my HTML in the header, notice how the banner ads are spread apart now. Please check with a mobile device and let us know if the problem is resolved ... can you view the recent topics without having to turn it sideways?
No change detectable on iPhone.
Steve
Thanks Steve, I've passed-on your comment to Dave. We'll keep at this.
Steve we appreciate the input you've provided, its helping us iron out the problems. Dave says he's not having anymore issues on his phone, which is an Android. So we need to attack this from a different direction. Along that line, we would like a bit more input from you. We have 3 questions for now:
(1) Can you please tell us exactly which URL is the page that is giving you a problem?
(2) Which iphone are you using, including which IOS version (Safari?).
(3) Are all other pages fine for you?
Thanks
-G
I thought I'd try and having similar issue on an iPhone 6S (IOS 11.4.1) , the pantera.infopop.cc forums page loads but no access to the sidebar for topics, if I turn the phone in landscape it is there I can click 'All Topics' and when that loads portrait view is okay.
As Joules said iPhone 6s. IOS 12.0 I believe. All pages do not allow dragging and moving the page around in portrait mode and only scroll up and down. They do not show the recent topics in portrait mode. Only in landscape is recent topics exposed.
Steve
Not sure if it helps to pile on, but I have the same iPhone configuration as Tsolo, and I am seeing the same symptoms.
posting this only to be helpful.
Rocky
